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Forum de santé en ligne dédié au diabète : caractérisation des apprentissages des internautes à travers les théories de l'autoformation. Contribution à l’étude du champ de l’éducation thérapeutique

Abstract : The last years have seen the development of online health forums, virtual places for information exchange on the theme of health or disease. Considered as an informal learning medium, some have the particularity of being independent of the healthcare system because they are moderated by patients. The exchanges are less subject to social desirability and therefore, more genuine. Currently, regarding their formative properties, self-directed learning seems relevant to the analysis regarding the learning process on forums.To better understand the operation and interest of these forums, this research aims to identify the circumstances and conditions of use in relation to these forums by Internet users; and to characterize learning through these forums. In a retrospective and qualitative approach, the author chose mixed methods of collection and analysis. Indeed, the qualitative analysis of 30 interviews conducted with Internet users completes the quantitative analysis of 1319 messages posted by 40 users from the same forum. The exploration focuses on the users profiles, the reasons why, the time and the ways they use the forum, the contents discussed, the use of information exchanged, and also the forms and learning process. This media is a complete tool for users that respects their pace and their learning needs. The results show traces of intentional learning as well as several levels of simultaneous learning, despite the absence of carers and the fact that the forum is not specifically designed for learning.This observation supports the hypothesis that part of the learning is related to its use and that it is a place favourable to self-training. It is complementary to therapeutic patient education programs and could relate to follow-up and reinforcement therapeutic education.The results highlight the importance of developing critical thinking about information as an adaptive skill in patients. They invite to think about the roles and means of the moderators of these forums in this process of cognitive evolution.
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Submitted on : Monday, January 25, 2021 - 7:47:07 PM
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  • HAL Id : tel-03120789, version 1

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Carole Deccache. Forum de santé en ligne dédié au diabète : caractérisation des apprentissages des internautes à travers les théories de l'autoformation. Contribution à l’étude du champ de l’éducation thérapeutique. Environnements Informatiques pour l'Apprentissage Humain. Université Paris-Nord - Paris XIII, 2019. Français. ⟨NNT : 2019PA131040⟩. ⟨tel-03120789⟩

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